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Administrative manager

Kevin Penner

Owner, CEO

Welcome! We specialize in hosting Christian group retreats.

A dynamic adminstrative manager for the hospitality industry will be a manager with duties including coordinating daily with staff members on tasks and operations, supervising staff members, and adhering to a high level of customer service.

To ensure success as an adminstrative manager, you should have an exceptional understanding of the hospitality industry and display an aptitude for customer service. Ultimately, a top-notch hospitality manager should have excellent managerial skills and the ability to communicate with personnel and customers effectively.

Administrative Manager Responsibilities:

  • Planning, organizing, and managing the daily operations of the hospitality staff to ensure efficiency.
  • Supervising staff members and communicating the importance of customer satisfaction.
  • Checking the quantity and quality of supplies and equipment daily, such as guest amenities.
  • Maintaining a high standard of customer service according to company operating procedures.
  • Attending any complaints logged by guests in a professional and timely manner.
  • Performing monthly evaluations of staff members according to performance and participation.
  • Preparing the monthly budget of the hospitality division and creating expenditure reports for senior management review.
  • Recruit and train new personnel.
  • Book keeping and payroll skills a definte asset.

Secondary Responsibilities:

  • When the adminstrative role is not a full work day you will assist another departments such as housekeeping ro kitchen.
  • We have private guest room accomidation available at no cost to our staff and you will be put in our inhouse call schedule.

Administrative Manager Requirements:

  • Past experience in hospitality management, business, office administration, or relevant fields.
  • Excellent managerial skills and the ability to lead, motivate, and communicate with staff members.
  • The ability to work well under pressure in a fast-paced environment.
  • Solid knowledge of customer service and the ability to resolve conflict in a calm and professional manner.
  • Excellent organizational skills.

Ability to commute/relocate:

  • Pinawa, Manitoba: reliably commute or plan to relocate before starting work (required)
  • We have private guest room accomidation available at no cost to our staff on a limited bases

We are an EOS – Entrepreneurial Operating System based businesses:

  • ‎Quarterly Meetings
  • ‎Level 10 Meetings
  • ‎Scorecard
  • ‎Rocks
  • ‎Accountability Chart